Magic give customers on installment plans a break on payments

October 14, 2011, 1:46 am

People who are paying in installments for their 2011-12 Orlando Magic season tickets and partial plans have been given a reprieve by the team.

This afternoon, the team sent e-mails to those customers to say their next payment won’t be due until a new collective bargaining agreement between the league and the players’ union has been reached.

Team officials would not comment. NBA Commissioner David Stern has told all league and team employees that they will be fined heavily if they talk about the league’s labor dispute.

Here is the full text of the letter that was sent to season-ticket holders. The letter was signed electronically by Magic President Alex Martins:

Dear – – – -,

As the NBA and the NBA Players Association negotiate a new Collective Bargaining Agreement, we appreciate your patience and continued loyalty to the Orlando Magic.  Your passion for our team has enabled us to grow as a staple within the Orlando community while competing for an NBA Championship.

We understand that you may have concerns regarding the NBA work stoppage and I want to take this opportunity to reiterate our commitment to you.

We will be delaying the next payment for your 2011-12 season tickets until a settlement has been reached for a new Collective Bargaining Agreement.

Additionally, I want to assure you that your investment with us is protected by the Magic Loyalty Benefit plan previously extended to you.  If you have already made your selection and sent your contract back to us, no additional action is necessary.

However, if you have not mailed your selection back to us, be sure to complete the previously mailed form by October 15 to receive the benefits associated with this program.  To download an electronic copy of the Magic Loyalty Benefit plan, click here.

We want to assure you that the league’s efforts are focused on reaching an agreement that benefits all parties involved.  The NBA’s goal is to secure a sustainable business model that enables all 30 teams to compete for a championship, fairly compensates players and ensures a world-class experience for our fans.

If you have questions regarding your account status or need additional assistance, please contact your account services representative directly, or our client services department by calling 407-896-2442 and pressing “3.”

Once again, thank you for your continued support and dedication.  The Magic remain steadfast in our focus to be world champions on and off the court, and we look forward to strengthening our relationship with you.

With best regards,

Alex Martins
Orlando Magic


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